Remote Call Center Representative Opportunities

Located in Sherwood, Arkansas, just north of Little Rock, ABC Financial has grown into a big company with a little company feel. Since 1981, ABC has positioned itself as the #1 service provider in the fitness software and accounts receivable management fields. We have achieved this through a constant pursuit of new developments and innovations in an exciting team environment.

As a Remote Customer Care Representative, you will be in charge of providing fast and friendly service to assist with incoming calls from gym members and staff regarding recurring payment issues and contract questions. All equipment is provided by ABC Financial Services. We also offer paid training and the support necessary to develop your skills. All you need to get started is a quiet home office space, high speed internet connection, and the flexibility to work an assigned full-time work schedule.

Our call center is open Monday – Friday, 7:00 a.m. -9:00 p.m. CST. Candidates must be flexible to work any shift within these hours of operation. Four weeks of paid training is provided with an 8:00 a.m. to 5:00 p.m. CST schedule.

  • No Sales

  • Save time by eliminating your commute

  • Avoid the cost of gas, vehicle wear-and- tear, lunch out, and work wardrobe

  • Enjoy a great benefits package – Medical, Dental, Vision, Disability, Life, 401k, Tuition Reimbursement, and Wellness Program

  • Take advantage of possible tax deductions (see your accountant for details)

  • Quiet, private office space

  • High speed internet service, DSL or Cable

  • Stable work history

  • Strong customer service skills

  • Professional phone skills

  • 6 months call center experience

Founded by Jim Bottin over 32 years ago as a solution to the billing and health club management software needs of his own gym chain, ABC Financial’s client base soon expanded to additional clubs, today covering 4,800 clubs throughout the United States, Canada, and Puerto Rico.

Today we strive not only to be the foremost resource for leading-edge technology in the fitness industry, but also to provide top of the line customer service to our clients and their members. We’re devoted to staying on the cusp of industry evolution in service and technology. Plus, we’ll continue to uphold only the highest level of commitment to our customers and their success. Because the strength of our company depends on the health of our relationships with customers, they remain a top priority at all levels of service.